On behalf of the Club, I would like to sincerely apologise for any inconvenience or confusion caused this morning with incorrect finals ticketing and email information that was communicated via SMS.
 
Our management team have been working through the error with the absolute priority being to ensure our members’ ability to access finals tickets will not be compromised as a result of the error.
 
I ask that you please disregard all ticketing communications and codes received from the Club this morning via email and SMS.
 
You will instead be issued with a password later today, via email, to purchase up to 10 tickets for the semi-final match against Collingwood during the priority period on Monday morning at 8am WST.
 
For matches beyond next week’s semi-finals, new member codes will be generated by the AFL and provided to members.
 
We take your privacy and information very seriously and we appreciate your understanding with this. We can assure you that we will work diligently to review the matter and ensure this error does not happen again.

Thank you again for your support.

Simon Garlick
Fremantle Dockers CEO